We helped the sales team
at ShareThis reduce
grunt work by 76%
The updated design not only made their users more successful, it also made their day-to-day work enjoyable.
32% increase in accuracy
We increased the number of tasks users were able to complete from 62% to 94%.
76% increase in efficiency
We decreased the average time to complete a task from 63 seconds to 15 seconds per task.
38% increase in ease of success
We increase the likelihood of ShareThis's internal sales team succeeding by 38%.
“There was a lot of friction between users, product, customer success and other parts of the organization.”
We went straight to the source, putting lifelike simulations in front of ShareThis's users — their internal sales team.
The updated design reduced the amount of time the sales team spent in the app by 76%
Stunning data visualizations helped ShareThis's sales team speed up their workflow and improve the quality of their presentations.
"Knurture not only helped plan next quarter's objectives, they also created a spec that was immediately implementable."
We provided interactive, pixel perfect specs for
the product team's quarterly planning.
Immediately impementable improvements to user success
During our first two week engagement, we focused quick wins. Knurture's team designed a solution that could be implemented immediately — and it increase user success by 38%. This design took into account the current constraints of the backend database and the front-end frameworks being used.
Creating A Spec For Planning
After we created an immediately implementable design, we created a clickable prototype of an intermediate design. This served as a pixel perfect spec for the product team to plan their team's quarterly objectives.
Creating Alignment Towards The Future
As the product team prepared to go on their annual retreat, we worked with product, sales and customer success to design a vision for what the Ad Analytics platform could look like in the next 5 years. This allowed everyone on the team to imagine what the future of the product could look like.